Their security bots are incredibly sensitive and often flag accounts before a human even looks at the situation. Having two profiles with the same personal info likely triggered a fraud alert in their database. Reach out to their support team on social media as they often respond much faster than the standard email tickets. Providing a photo ID or some business documents usually helps prove you are legitimate so they can lift the restriction.

It is frustrating when a platform suddenly cuts off access to your money while you are trying to run a business. Most of these payment processors have very strict rules about linked accounts and browser fingerprints that people rarely notice. You can check out this guide on what to do when a PayPal account is suspended or banned here https://gologin.com/blog/paypal-account-suspended/ . It explains the common triggers for these blocks and how to use specific tools to keep different profiles completely separate. Following these steps helps manage multiple identities safely to keep the system from linking them together and shutting everything down again.